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OPERATIONS & SOPS

Turn the way you work into a way everyone can follow.

Your business already has ways of getting things done. We turn those everyday processes into clear, practical SOPs and systems your team can actually follow, so work stays consistent as you grow. We work from Toronto with teams across Canada and internationally.

Let’s Build Your Processes View packages and pricing

WHAT THIS SOLVES

Good work shouldn’t depend on someone remembering how it’s done.

01

Inconsistent Processes

Different ways of doing the same task create confusion and errors.

02

Unwritten Process Knowledge

Important steps and know-how live in people’s heads instead of in a process your team can consistently follow.

03

Repeated Mistakes

Without clear steps, small mistakes turn into big costs.

04

Constant Questions

Managers answer the same questions again and again.

WHAT WE BUILD

Clear processes your team can actually follow.

01

Standard Operating Procedures

Clear, step-by-step SOPs that document how your team carries out recurring work.

02

Process Documentation

Clear, organized documents that capture your workflows and important details.

03

Checklists & Templates

Practical checklists and templates that help teams work more consistently and completely.

04

Operational Playbooks

Easy-to-follow guides for routine tasks, projects, and recurring processes.

THE IMPACT

Stronger operations. Clearer work. More time for growth.

01

More Consistent Work

Clear processes help work stay consistent across your team.

02

Faster Onboarding

Clear documentation gives new team members a stronger starting point.

03

More Time Back

Less troubleshooting, more time for what moves the business forward.

04

Scalable Growth

Strong systems today support your growth tomorrow.

OUR PROCESS

A simple, collaborative process from start to finish.

  1. 01

    Discover

    We learn about your business, current processes, and goals.

  2. 02

    Capture

    We document how work really gets done, including the steps, inputs, and tools.

  3. 03

    Organize

    We structure and clarify processes into simple, usable SOPs.

  4. 04

    Implement

    We deliver your new systems and documentation, guide your team through them, and help integrate them into everyday work.

  5. 05

    Improve

    We identify opportunities to refine the system as your business evolves.

PACKAGES & INVESTMENT

Start with the processes that matter most.

Every project begins with a conversation about how your work gets done. Choose the package closest to what you need, and we confirm the exact scope with you before any work begins.

ONE TIME PROJECTS ALL PRICES IN USD
01 / DOCUMENT IT

SOP Starter

Write down your most important recurring processes in a clear, consistent format.

Starting at $1,500 USD · one time

YOUR SOP STARTER INCLUDES

  • Discovery session A working session to learn how the work gets done today and which processes to write down first.
  • Up to 3 SOPs Clear, step by step procedures written from your walkthroughs and reviewed by you.
  • A checklist or template for each One practical tool per SOP, so the work is easy to repeat.
  • Your own SOP template A reusable format so your team can write future SOPs in the same style.
  • Handover session One walkthrough so your team feels confident using everything.

Best for getting your first processes written down.

Discuss SOP Starter
RECOMMENDED
02 / BUILD IT OUT

SOP Library

A complete, organized set of procedures for one team or function.

Starting at $4,200 USD · one time

YOUR SOP LIBRARY INCLUDES

  • Up to 10 SOPs Written from your walkthroughs and existing notes, then reviewed and approved by you.
  • Up to 10 checklists and templates Practical tools that go with your procedures and keep the work complete.
  • An organized library Set up in Google Drive, Notion, Microsoft 365, or a similar tool you own, with clear names so everything is easy to find.
  • Ownership and review plan A simple record of who looks after each SOP and when to check it, so nothing goes stale.
  • Team training and a follow up One training session for up to 10 people, and one follow up session within 60 days.

Best for getting a whole team working the same way.

Discuss SOP Library
03 / COVER IT ALL

Operations Manual

A connected set of procedures, checklists, and playbooks for how your business runs.

Starting at $8,500 USD · one time

YOUR OPERATIONS MANUAL INCLUDES

  • Up to 20 SOPs across 3 areas Operations, client work, admin, or wherever your team needs clarity most.
  • Up to 20 checklists and templates Practical tools to go with each procedure.
  • Up to 3 operational playbooks Easy to follow guides for projects and recurring work that involve several people.
  • Process map A simple visual of how work moves through your business, from first request to finished result.
  • Library, ownership and review plan Everything organized in a tool you own, with a clear owner and review date for each document.
  • Two training sessions and a follow up Walkthroughs for your team, plus one follow up session within 60 days.

Best for documenting how your whole business runs.

Discuss Operations Manual

Built from how you really work

We start with how your team does the work today, then write it down clearly. You review and approve every document before it is final.

Everything is yours to keep

Every SOP, checklist, and template is yours to edit and share, and it lives in tools and accounts you own.

Made to be followed

Plain language steps your team can pick up and use on a busy day, without a long manual to read first.

ADD TO ANY PACKAGE

Need a little more?

  • Additional SOP with checklist or template$450 each
  • Additional operational playbook$600 each
  • Additional training or follow up session$250 each
  • Rush delivery, when our schedule allows+25%

NOT SURE WHERE TO START?

Begin with a Process Review.

A focused look at how your key processes run today. We go through up to 3 of them with you, point out where steps are unclear, missing, or done differently, and recommend what to write down first. You receive a written summary. If you move forward with a package within 30 days, the review fee is credited toward it.

Not sure it is the right fit yet? Book a free 30 minute call first. A review is for when you want us to look at what you actually have and give you a written plan.

$950USD · one time
Ask About a Review
Need more than documented processes? Frayora Business Foundation brings your SOPs together with your website, team resources, and knowledge in one connected system.
Explore Business Foundation

Starting prices apply to defined baseline scopes and are not fixed, all inclusive quotes. SOP, checklist, playbook, and session counts are the amounts included in each package. Final deliverables, timeline, and investment are confirmed in writing before work begins, and anything beyond the agreed scope is quoted before it starts.

We document your processes as you describe and approve them. You provide and approve all content, and you are responsible for its accuracy and for having the right to use it. We do not provide legal, tax, accounting, employment, health and safety, or compliance advice, and we do not certify that any process meets a law, regulation, or standard. Management system certification, such as ISO, is not included. Results depend on how your team uses the documents, and we cannot guarantee specific outcomes. Projects involving regulated or safety critical work are scoped separately. We work only in tools and accounts you own, and you decide who has access. Platform subscriptions, software licences, third party tools, and applicable taxes are not included and may be additional.

Ready to reduce chaos and build consistency?

Let’s Build Your Processes